ChatCFX explained in 99 seconds
Crowdfox revolutionizes indirect purchasing with ChatCFX – the chatbot based on artificial intelligence.
Instead of catalog searches and free text orders, users have conversations with ChatCFX as if they were talking to real people. They describe their challenges. ChatCFX suggests the relevant items and helps to filter them out of your SRM system to complete the optimal order in seconds.
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We increase the quality of the ordering process and significantly reduce costs in C-parts procurement.
Based on >1 billion data records our software assigns each item a ‘Unique Trade Item Number’ (UTIN®), which creates immediate comparability between all inventory suppliers and connected marketplaces of a company.
Crucial for user acceptance: a user interface that creates the same shopping experience in the company as when privately buying online at home. Intuitive, simple and connected to any supplier relationship management system – and, in future, supplemented by the artificial intelligence-based chatbox ChatCFX.
eProcurement that not only everyone can use, but everyone wants to use – because it is simple, because it is efficient, because it makes purchasing better.
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“Crowdfox has established itself as the central and standardized e-procurement solution for purchasing our consumables at BASF in Germany, seamlessly integrated into our procurement systems. Since April 2022, the solution has also been in use in selected European countries. Crowdfox simplifies and speeds up item searches. In addition to lowering the actual costs of consumables, we have also been able to significantly reduce our process costs in indirect purchasing.”
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“We have structured, streamlined and automated our ordering processes for indirect C-parts. This helps our internal demand drivers to process orders efficiently and enables our purchasing team to focus on strategic activities.”
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“The role of the CPO of the future will change dramatically.”
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“AI – The procurement world is on the move.” .
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“It has surprised me that no one has yet come up with the idea of launching a price comparison of this kind. From my point of view, it’s long overdue.”